We will explore the world of emails in a professional setting. Have you ever sent out an email that you wished you could snatch back? Have you ever read an email that set your blood boiling? How can you prevent those situations? What are your top tips, tricks, and things that drive you crazy…
By the end of this session, participants will be able to:
1. Develop top 10 list of email tips to use as a reference
2. Identify and eliminate email irritants
3. Describe appropriate usage of To:, CC:, BCC:
4. Create clear and concise email content
5. Apply editing and proofing techniques

Lindsay Henning, Associate Professor, BuCS